Due to high order volumes during Black Friday and the holiday season, processing times may be longer than usual. While we aim to process all orders within 1-3 business days, please allow up to 5-7 business days during peak periods.

We partner with carriers who are still in operation to deliver your orders, but shipping delays may occur due to increased seasonal demand. Estimated delivery times are as follows:

• Standard Shipping: 5-10 business days
• Express Shipping: 2-5 business days

Note: These timeframes are estimates and may vary based on your location and carrier service delays.

To avoid potential delays, we recommend placing your orders early to ensure your snacks arrive in time for the holidays.

To receive your order before December 25, please place your order by the following dates:

• Standard Shipping: December 10
• Express Shipping: December 18

Orders placed after these dates may arrive after the holidays.

Due to the nature of food products, including non-perishables, we’re unable to offer refunds or exchanges on any items, regardless of pricing. This rule is in effect 24/7. Thanks for your understanding!

Our team is here to help! If you have questions about your order or encounter any issues, please reach out to us at support@ohmefoods.com. During peak periods, response times may be longer than usual, but we’ll do our best to assist you promptly.